Privacy Policy

Effective Date: November 1, 2025

CarePerch ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy describes how we collect, use, share, and protect your personal information when you use the CarePerch mobile application ("App").

1. What Data We Collect

We collect the following types of information:

Account Information

• Full name, email address, and phone number (optional)
• Account credentials (securely hashed, never stored in plain text)

Patient & Medication Data

• Names and profiles of loved ones
• Medication names, dosages, schedules, and administration records
• Side effect reports and notes

Usage Data

• App usage patterns and feature interactions (if analytics enabled)
• Device type, operating system, and app version
• Crash reports and error logs

2. How We Use Your Data

We use your information to:

• Provide and maintain the App's core medication tracking functionality
• Send medication reminders and notifications
• Enable caregiver coordination features
• Improve the App through anonymous usage analytics (only when you opt in)
• Respond to support requests and communicate important updates
• Ensure security and prevent fraud

3. Data Sharing

We do not sell your personal data. We share data only in these limited circumstances:

• With caregivers you invite: Other caregivers in your circle can view patient and medication data you explicitly share
• Service providers: We use Supabase for secure data storage and authentication. Your data is encrypted at rest and in transit
• Legal requirements: We may disclose data if required by law, court order, or to protect the safety of our users

4. Data Security

We implement industry-standard security measures to protect your data:

• Encryption in transit (TLS 1.3)
• Encryption at rest (AES-256) for all stored data
• Row-level security policies ensuring users can only access their own data
• Regular security audits and vulnerability assessments

5. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of all personal data we hold about you
• Correction: Update or correct inaccurate personal data
• Deletion: Request permanent deletion of your data
• Portability: Receive your data in a machine-readable format
• Opt-out: Disable analytics and marketing communications at any time

You can exercise these rights through the Privacy & Data section in the App's Settings, or by contacting us directly.

6. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will permanently remove all personal data within 30 days, except where retention is required by law.

7. Children's Privacy

CarePerch is not intended for use by children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the App or via email. Your continued use of the App after changes indicates acceptance of the updated policy.